Your perks in detail

Malaysia
Singapore
Thailand
Other Countries

C4 Perks - Terms and conditions

COMO Group-wide preferential rates:

  • 10% off retail prices at all Club21, Kids21, Dover Street Market Singapore, Club21.com and Kids21.com
  • 3% off retail prices at SuperNature, SuperNature e-shop, Culina Singapore, Culina Kuala Lumpur and Culina e-shop
    • Not applicable to: Farm boxes, promotional items and bundles, all delivery and shipping charges
  • 10% off select packages and products from COMO Shambhala Singapore are applicable to:
    • COMO Shambhala branded products and buy brands, excluding consignment items
    • Packages or blocks of 12 for the following services offered by COMO Shambhala Singapore only - Massages, facials, yoga and mat class, PT, private yoga and private Pilates only
    • This perk cannot be refunded or exchanged for cash or kind, Comocredits or for another Reward or for any other merchandise.
    • Not applicable with other promotions, discounts, offers or vouchers.
    • Comocredits can be used to offset purchases after discount is applied.
    • Comocredits will be awarded when purchase is made using cash/debit/credit only, less the discount. Not applicable on redemption with Comocredits, gift cards and vouchers.
  • All perks are accorded to the Comoclubber only, unless stated otherwise.
  • All perks are non-transferrable. The Comoclubber must be present to avail of their perks.
  • All perks are not applicable to other promotions, discounts, offers or vouchers.
  • Comocredits will not be awarded when availing of perks.

Earn Comocredits at COMO Group Establishments worldwide

Comocredits can be earned at select COMO Group Establishments

  • Fashion: Club21 Malaysia, Singapore, Thailand; Dover Street Market Singapore; Kids21 Hong Kong, Malaysia, and Singapore
  • Gourmet and Organic Produce: Culina Kuala Lumpur, Culina Singapore, SuperNature
  • Health and Wellness: COMO Shambhala
  • Home and Living: Grandiflora Singapore
  • Travel: COMO Hotels and Resorts in Bali, Bangkok, Bhutan, Burgundy, Dolomites, London, Maldives, Perth, Phuket, Singapore, Turks And Caicos, Tuscany
  • Wine and Dine: AT Feast, Candlenut, Cédric Grolet Singapore, COMO Cuisine, COTE Singapore, Culina Bistro Kuala Lumpur, Culina Bistro Singapore, Glow Singapore, Ippoh Tempura Bar By Ginza Ippoh, Pangium, The Dempsey Cookhouse And Bar, and Torno Subito Singapore
  • e-Shops: club21.com, kids21.com, Culina e-shop, SuperNature e-shop

Earn Comocredits at participating Comoclub partners worldwide

Comocredits can be earned at participating Comoclub Partners. Individual terms and conditions apply. Please see the Partner Perks page for details.

  • Art, Culture and Festivals: LAMC Productions, Mission Impossible Tickets
  • Automotive: Ital Auto Malaysia
  • Beauty and Grooming: Mervin Koh for Hair, The Wagington
  • Fashion: PAKT
  • Health and Wellness: DA Orchard Medsuites
  • Travel: Boutique, Casa del Mar Langkawi, Casa del Rio Melaka, Monarch House, Natural World Safaris, Riad Mena, The Lakehouse Cameron Highlands, The Boathouse Phuket, The Boathouse Pulau Tioman
  • Wine and Dine: Ammakase, Appetite, Brasserie Astoria Singapore, Here Kitty Kitty, Iggy’s, Lap Spirits, Meatsmith Singapore, Nobu Kuala Lumpur, Nouri, The Orientalist Spirits, Yantra

Comocredits can be earned on:

  • Purchase of Comoclub vouchers
  • Singapore taxes and service charge - Club21, Kids21, establishments at COMO Dempsey and COMO Orchard, with the exception of COMO Metropolitan Singapore
  • Cash top ups on redemptions
  • COMO Hotels And Resorts direct room reservations and packages only. Reservations must be made in the same name of the registered Comoclubber account and the Comoclubber must be present during check-in.
  • COMO Hotels And Resorts F&B, in-room dining, wellness, and in-house services, where the Comoclubber must be present.
  • Wedding and other group events held at AT Feast, b_together, Candlenut, Cedric Grolet Singapore, COTE Singapore, COMO Cuisine, Culina Bistro Singapore, Ippoh Tempura Bar By Ginza Ippoh, Pangium, The Dempsey Cookhouse & Bar, Torno Subito Singapore; capped at a maximum of 20,000 Comocredits per event

Comocredits cannot be earned on:

  • Purchases using Comoclub vouchers, or credit notes
  • Purchases of gift cards
  • Purchases at Cedric Grolet Singapore Click & Collect, Club21 Taiwan, DSM online, Outlet by Club21, takeaway.comodempsey.sg, th.club21.com
  • Any purchases that are discounted at 60% and above the original retail price at Club21 Malaysia, Singapore, Taiwan, Thailand; Kids21 Hong Kong, Malaysia, and Singapore, DSM Singapore, club21.com, kids21.com. These purchases also do not contribute to Tier Renewal or Tier Upgrade qualifications.
  • Promotional items and bundles - including but not limited to bulk buys
  • All birthday bonuses, treats and complimentary services
  • All redemptions, including instant redemptions and Comocollection redemptions regardless of payment mode.
  • All delivery and shipping charges
  • b_together Singapore joining fee and drop-off play fees
  • Tips across the COMO Group
  • Corporate events held at all the COMO Group establishments and its partners
  • All spend that earns points in any other loyalty programme
  • Global taxes and service charge with the exception of Singapore
  • Third party service providers at COMO Hotels And Resorts, including but not limited to:
    • Activities
    • Transport
    • Gift shop
    • Restaurants: COMO Metropolitan London: NOBU
  • Club21.com, Club21 Singapore, Malaysia and Thailand: Not valid for use during sales, in conjunction with any other promotions, with the use of promotion vouchers, at any sale location, at store-in-stores, on consignment and selected products, unless otherwise stated.
  • Instant redemption is not available at Cedric Grolet Singapore Click & Collect, Club 21 Taiwan, COMO Laucala Island, Culina e-shop, DSM Online, Kids21.com, Outlet by Club21, SuperNature e-shop, takeaway.comodempsey.sg and th.club21.com.

Birthday treats are issued to your account 10 days before your birthday and are subject to the following terms and conditions:

SGD100 Fashion Spree

  • Valid for 2 months from date of voucher issue.
  • Applicable to the purchase of regular or sale items.
  • May be redeemed instantly for purchases made at Club21 Singapore, Kids21 Singapore and Dover Street Market Singapore.
  • Only applicable within the issuing country.
  • Cannot be exchanged for cash and any unused balance will not be refunded.
  • Cannot be used on purchases with a total cost of below SGD100.
  • Not valid for use on online purchases and at Outlet by Club21 Singapore.
  • Comocredits will not be awarded when using your birthday perks.
  • Your Comoclubber ID is required to avail of this birthday treat.
  • This birthday treat is not applicable with other ongoing promotions, discounts, vouchers and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

COMO Shambhala Birthday Gift

  • Valid for 2 months from date of voucher issue.
  • Valid for one-time redemption at COMO Shambhala Singapore.
  • Birthday gift cannot be refunded or exchanged for cash or kind, Comocredits or for another Reward or for any other merchandise.
  • Not applicable with other promotions, discounts, offers or vouchers.
  • Comocredits will not be awarded when availing of this perk.
  • COMO Shambhala Singapore reserves the right to amend the terms and conditions as necessary.

SGD20 Dining Treat

  • Valid for 2 months from date of voucher issue.
  • Prior reservation must be made through customerservice@comolifestyle.com.
  • Only valid for redemption at: AT Feast Singapore, Candlenut, Cedric Grolet Singapore, COMO Cuisine, COTE Singapore, Culina Bistro, Ippoh Tempura by Ginza Ippoh, The Dempsey Cookhouse & Bar, Torno Subito Singapore.
  • Cannot be exchanged for cash and any unused balance will not be refunded.
  • Not valid for use on online purchases and takeaway.comodempsey.sg.
  • Comocredits will not be awarded when using your birthday perks.
  • Your Comoclubber ID is required to avail of this birthday treat.
  • This birthday treat is not applicable with other ongoing promotions, discounts, vouchers and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

SGD10 Gourmet Grocery

  • Valid for 2 months from date of voucher issue.
  • Valid for redemption at SuperNature and Glow Singapore
  • Cannot be exchanged for cash and any unused balance will not be refunded.
  • Not applicable with other promotions, discounts, offers or vouchers, and conditions as necessary.
  • Not valid for use on online purchases.
  • Comocredits will not be awarded when using your birthday perks.
  • SuperNature and Glow Singapore reserve the right to amend the terms and conditions as necessary.

DrHair® Deep Cleansing Scalp Treatment

  • This birthday perk cannot be refunded or exchanged for cash or kind, Comocredits or for another reward or for any other merchandise.
  • Based on a first-come, first served basis and subject to availability.
  • Valid for 2 months from date of voucher issue.
  • Prior registration is required for us to better serve you. Please register @ https://bit.ly/ComoClub24
  • Valid for redemption at DrHair® Singapore outlets.
  • Not applicable with other promotions, discounts, offers or vouchers.
  • Applicable only for new customers who have not tried DrHair® treatments previously, aged 21 years & above.
  • Valid for residents of Singapore. Presentation of a government-issued photo identification document is required upon treatment appointment for verification and eligibility of the offer.
  • Redeemable only on weekdays, excluding public holidays and eve of public holidays from 11am – 6pm. A surcharge of SGD38 payable by Comoclub member applies for other timings.

2X Comocredits

  • Valid for 30 days from date of voucher issue.
  • 8 Comocredits for every SGD1 spent will be credited to your account after payment is made.
  • Applicable wherever Comocredits can be earned across the COMO Group, with the exception of COMO Hotels and Resorts.
  • Applicable on spend across participating partners. Individual terms and conditions apply.
  • Applicable to the purchase of regular or sale items, except items discounted at 60% and above its original retail price.
  • Not applicable with other ongoing promotions and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

Across the COMO Group

  • Custom alteration on merchandise from Club21 valid for 6 months thereafter. Proof of purchase is required.

Travel perks vary by property across COMO Hotels and Resorts

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym and pool will depend on occupancy levels and will require you to register at the COMO Shambhala reception desk.
  • Free flow of ginger tea is available only in Pavilion.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat of a dessert from our chef, seasonal fruit, snacks, water, and a bottle of our own COMO Castello Del Nero wine to be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
  • Early check-in from 10am is upon request and subject to availability and hotel occupancy.

All through your stay:

  • Free flow of ginger tea is available only at COMO Shambhala.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Late check-out until 2pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 11am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Welcome treat will be delivered to your room.

Below member perks are not available until further notice:

  • Use of hotel gym on the day of check-out until 6pm.
  • Free flow of ginger tea
  • Complimentary daily yoga

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
  • Early check-in from 10am is upon request and subject to availability and hotel occupancy.

All through your stay:

  • Use of hotel facilities for non-stay guests requires registration with COMO Maalifushi a day in advance. Contact the reservations team to arrange for a roundtrip speedboat transfer at an extra charge.
  • Free flow of ginger tea is available at COMO Shambhala and the library.
  • Complimentary daily yoga, except on Fridays, subject to availability and based on the hotel’s schedule
  • Welcome treat of COMO Shambhala juice, fruit platter and COMO Shambhala cookies will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym and pool will depend on occupancy levels and will require you to register at the COMO Shambhala reception desk.
  • Free flow of ginger tea is available only at the lobby.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Welcome treat will be delivered to your room.

Below member perks are not available until further notice:

  • Use of hotel gym on the day of check-out until 6pm.
  • Free flow of ginger tea
  • Complimentary daily yoga

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability. Late check-outs do not apply to holidays, peak season and other blackout dates.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis and subject to occupancy levels at the gym.
  • Free flow of ginger tea is available only through room service.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available at the COMO Shambhala Spa and through room service upon request.
  • Complimentary daily yoga, based on hotel schedule and subject to availability. Yoga sessions may be occasionally be replaced with other wellness activities, such as full body stretching, a mindful beach walk and more.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm: pool, restaurants, COMO Shambhala’s retreat area, water garden, as well as complimentary daily scheduled activities.
  • Free flow of ginger tea is available only at the main pool.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm is on a first come, first served basis. Meeting rooms can only be booked on the day, subject to availability and for a maximum of 2 hours. Refreshments will be chargeable. Use of the gym and pool will depend on occupancy levels and will require you to register at the COMO Shambhala reception desk.
  • Free flow of ginger tea is available only at the bar.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available upon request throughout your stay.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available only at main pool and Glow Juice Bar.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Free flow of ginger tea is available at Bhukari and our lobby or terrace area.
  • Complimentary daily yoga is based on the hotel's schedule, subject to availability and upon reservation.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm is upon request and requires reservation.
  • Free flow of ginger tea is available at Bhukari and our lobby or terrace area.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm: pool, restaurants, COMO Shambhala’s retreat area, water garden, as well as complimentary daily scheduled activities.
  • Free flow of ginger tea is available only at the main pool.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.
  • Welcome treat will be delivered to your room.

Your room reservation perks:

  • Priority waitlist for room reservations is available upon request and on a first come, first served basis.
  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Use of hotel facilities on the day of check-out until 6pm.
  • Free flow of ginger tea is available only at main reception.
  • Welcome treat will be delivered to your room.
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